CONSUMER SERVICES ROAMING PREPAID

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Prepaid roaming


 

Prepaid users may use the roaming services provided that they have sufficient money in their account. Therefore, we advise prepaid users to add to their account a sum that would cover their planned expenditure in advance of their travel.


Due to technical limitations, prepaid users are not allowed to make direct calls from all networks in which they can use roaming services - List of the countries and networks allowing for direct calls.

 
 
 

List of countries per zone and pricing


Roaming charges for prepaid users are done in real time, so the usual way of checking the balance of the remaining funds on the account (*131*1#) will show the real balance even when you are roaming.

 
Zone Outgoing
calls		 Incoming calls
(voice and video calls)		 GPRS SMS Outgoing
video calls
Initial
5 KB		 Price for 100KB after the first 5 kB
Western Balkans Conditions for using roaming traffic in the Western Balkan region
Greece 49,90 11,90 - 0,10 4,90 -
Zone 1 129,90 54,90 9,9 109,90 32,90 199,90
Zone 2 189,90 64,90 9,9 119,90 37,90 259,90
Zone 3 289,90 94,90 9,9 129,90 42,90 429,90
Zone 4 399,90 139,90 9,9 149,90 59,90 659,90
Satellite, maritime and airplane networks 549,90 149,90 9,9 329,90 149,90 659,90
 

Western Balkans

 

Bosnia and Herzegovina, Montenegro, North Macedonia, Albania and AP Kosovo and Metohija

 

Zone 1

 

Other neighboring countries: Bulgaria, Croatia, Hungary, Romania

 

Zone 2

 

Rest of Europe (except Russia): Andorra, Austria, Belgium, Belarus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Netherlands, Ireland, Iceland, Italy, Cyprus, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Germany, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Switzerland, Sweden, Turkey, Ukraine, Great Britain, Greenland.

 

Zone 3

 

Russia, Asia (excluding the Arabian Peninsula) and North America, Afghanistan, Azerbaijan, Bangladesh, Philippines, Georgia, Hong Kong, India, Indonesia, Iraq, Iran*, Israel, Japan, Armenia, South Korea, Laos, Cambodia, Canada, Kazakhstan, China, Kyrgyzstan, Lebanon, Macau, Malaysia, Mexico, Mongolia, Nepal, Pakistan, Palestine, Russia, United States (including Puerto Rico), Singapore, Syria, Sri Lanka, Tajikistan, Thailand, Taiwan, Turkmenistan, Uzbekistan, Vietnam.

 

Zone 4

 

Africa, Arabian Peninsula, Central and South America, Australia: Australia, Bahrain, Algeria, Anguilla, Angola, Antigua and Barbuda, Argentina, Aruba, Australia, Barbados, Benin, Bermuda, Botswana, Bolivia, Brazil, Burkina Faso, Chile, Democratic Republic of Congo, Dominica, Dominican Republic, Egypt, Ecuador, Equatorial Guinea, French Guiana, Gabon, Gambia, Ghana, Grenada, Guadeloupe, Guinea-Bissau, Haiti, Honduras, Jamaica, Yemen, Jordan, South Africa, Cayman Islands, Qatar, Cameroon, Kenya, Colombia, Cuba, Kuwait, Liberia, Libya, Madagascar, Maldives, Morocco, Martinique, Mauritius, Mozambique, Namibia, Niger, Nigeria, New Zealand, Ivory Coast, Oman, Panama, Paraguay, Peru, Republic of Congo, Reunion, Seychelles, Saudi Arabia, Sierra Leone, Sudan, St. Kitts and Nevis, St. Lucia, St. Martin and Bartholomew, St. Vincent and the Grenadines, Tanzania, Trinidad and Tobago, Tunisia, Turks and Caicos, Uganda, United Arab Emirates, Uruguay, Venezuela, Zambia, Cape Verde, French Polynesia.

 

Satellite, maritime and airplane networks

 

Thuraya satellite, Maritime Communications Partner (MCP), EPIC, AeroMobile.

 

Notice

 
  • All prices are shown with VAT included.
  • Outgoing voice and video calls initiated by direct dialing (CAMEL) are charged per call minute (60+60);
  • The connection fee for all outgoing calls is 9.9 dinars, except in the Western Balkans and Greece, where no connection fee is charged.
  • Outgoing video calls for prepaid users are possible in networks where direct calling is allowed (for example +38163xxxxxx) and where Yettel has concluded a 3G roaming contract (for example, it is the One network from Montenegro).
  • Incoming calls are charged per second;
  • Data transfer is charged by the initial rounding up to 5 KB, while it is then rounded up to 100 KB (according to the formula 5 + 100 KB).
  • MMS is charged 16.50 dinars fixed per message to users in Serbia, or 34.90 dinars to foreign networks, plus GPRS traffic according to the price list for the given zone;
 
 
 

Roaming add-ons

 

To feel at home even when traveling, activate the roaming add-ons according to your needs. There are 7 or 15-day add-ons available, and you can easily activate them via the Yettel app or by sending a USSD code.

 

"Europe" add-ons are valid in all networks in all European countries (except Western Balkan countries)


Andorra, Austria, Belgium, Belarus, Bulgaria, Czech Republic, Denmark (including Greenland and Faroe Islands), Estonia, Finland, France, Gibraltar, Greece, Netherlands, Croatia, Ireland, Iceland, Italy, Cyprus, Latvia, Liechtenstein, Lithuania , Luxembourg, Hungary, Malta, Moldova, Monaco, Norway, Germany, Poland, Portugal, Romania, Russia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine and Great Britain (including the Isles of Guernsey, Jersey and Man).


Europe

1 GB

7 days

899 RSD

Activation code
*136*1#

Activate via the Yettel app

Europe

3 GB

15 days

1.799 RSD

Activation code
*136*3#

Activate via the Yettel app

Europe

25 min

7 days

1.399 RSD

Activation code
*136*25#

Activate via the Yettel app

Europe

50 min

15 days

2.499 RSD

Activation code
*136*50#

Activate via the Yettel app

"World" add-ons are valid in the following countries:


Australia, Azerbaijan, Dominican Republic, Egypt, Georgia, Hong Kong, Indonesia, Israel (including operator Jawal Palestine), Japan, Armenia, Republic of South Africa, South Korea, Canada, Qatar, Kazakhstan, China (except Macau Administrative Area), Mexico , USA, Singapore, Thailand and UAE.

World

1 GB

7 days

1.199 RSD

Activation code
*137*1#

Activate via the Yettel app

World

3 GB

15 days

2.399 RSD

Activation code
*137*3#

Activate via the Yettel app

World

25 min

7 days

1.999 RSD

Activation code
*137*25#

Activate via the Yettel app

World

50 min

15 days

3.499 RSD

Activation code
*137*50#

Activate via the Yettel app

This add-on is valid in all networks in Montenegro, Bosnia and Herzegovina, North Macedonia, Albania and in AP Kosovo and Metohija.


Western Balkans

1 GB

7 days

499 RSD

Activation code
*135*1#

Activate via the Yettel app
 
We advise you to activate these add-ons via direct USSD code listed in the table above. This method of activation is free even from roaming. In addition, these codes will be listed in the SMS message you will receive when you arrive at your destination.

You can also activate roaming tariff supplements:
  • Via Yettel app
  • By calling the Contact Center at 063/9000
  • In Yettel stores
 

Additional information about Roaming add-ons

  • These add-ons are valid only in terrestrial GSM networks, they are not valid in the networks of satellite operators that provide their services on ships and in airplanes (MCP, EPIC, and Aeromobile).
  • It is possible to activate several of the same roaming tariff add-ons simultaneously. Traffic is accumulating.
  • Regardless of the method of activation of the add-on, the user needs to wait for an SMS message confirming the successful activation of the add-on, and only after that can he use traffic from the add-on
  • If the user uses the entire internet traffic quota before the add-on expires, further internet usage will be disabled until the add-on expires.
  • The user can reactivate the add-on as desired by one of the above methods.
  • If the user deactivates the add-on, the traffic will be charged according to the roaming tariff that is active on the user's number, or, if there is another roaming add-on active on the number that is valid in the country where the user is located, the traffic from that add-on will be consumed.
  • After the validity period of the add-on expires, roaming traffic is charged in accordance with the roaming tariff that is active on the user's number, or, if there is another roaming add-on active on the number that is valid in the country where the user is located, the traffic from that add-on will be consumed.
  • Internet traffic generated when sending or receiving MMS messages is not covered by the add-on and will be charged at the prices from Standard roaming tariff