CONSUMER SERVICES OTHER SERVICES PAYMENT YETTEL MCARD

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You have run out of credit and there is no place nearby to make a recharge? Whether you are in public transport or wish to recharge a credit for your child or parents, the solution for you is a new Yettel service – mCard. You personally pick out the amount, time and place, skip queues and make full control of your costs.


Yettel network presents you a service that enables credit recharge directly from your VISA pay card account. With the registration of the service, you will be given the option to recharge any number with a flexible amount, ranging from 200 to 5000 RSD (the amount must be a whole number) for VISA card users, and only with a single SMS sent.


Validation period of charges executed in this manner is 330 days + 30 days additional charging period.


 

Service registration


Registration is made in the bank that issued the card. Currently, the mCard service is supported by the following Visa cards issuing banks: Alpha Bank, NLB Banka Srbija, Hypo Alpe Adria Bank, Komercijalna banks, Credit Agricole Srbija, OTP Banka Srbija, Piraeus Bank, ProCredit Bank, Raiffeisen Bank, Societe Generale Banka Srbija.

 


After registration you will receive from the bank officer all necessary instructions and parameters for service use. In addition to printed instructions, you will receive also an SMS containing your PIN code – password (this SMS is confidential and you are recommended to remember the PIN and delete the message).


Use
Example
Tariffing
Use

In order to successfully recharge your personal or some other persons's prepaid credit, you should send an email in the correct format 8484.

Recharge specification – format of SMS for credit recharge:

  1. to recharge your personal number:
    1 PIN AMOUNT (or) D PIN AMOUNT (the amount in dinars must be the whole number, e.g.: 300, 450 or 2300)
  2. to recharge some other's number:
    2 PIN phone number AMOUNT (or) DPP PIN phone number AMOUNT (providing "phone number" is in format "06xxxxxxx")
  3. to receive info on the latest transaction, enter:
    3 PIN (or) T PIN
  4. to change password, enter:
    5 PIN NewPIN NewPIN (or) PASSWORD PIN NewPIN NewPIN
  5. for help enter:
    6 PIN (or) HELP PIN
  6. to select the language:
    7 PIN Language (or) LANGUAGE PIN Language (enter S for Serbian and E for English).

You will receive different transaction-results dependant SMS messages, including information on successfully made recharge and various infos on failed recharge, reasons thereof or change of password.


Example

To recharge your personal number with 1300 RSD, provided your PIN is 1234, the message format is as follows:


1 1234 1300

or

D 1234 1300

Message should be sent to 8484.

To recharge the number 063234543 with 1300 RSD, provided your PIN is 1234, the message format is as follows:


2 1234 063234543 1300

or

DPP 1234 063234543 1300

Message should be sent to 8484.


Tariffing

Service registration is free of charge as s result of business policy of each individual bank. SMS sent to number 8484 is free of charge.

Following regulations shall be valid for all users:

 

  • Daily limit 5.000 RSD for VISA cards and 2000 RSD for DinaCard cards
  • Monthly limit 15.000 RSD
  • Users shall receive relevant SMS message in case of limit exceeding
  • User shall keep its PIN code (password) in a safe place without disclosing it to third persons. Yettel shall bear no responsibility in case of its misuse.
  • You may contact your business bank or Yettel Contact centre 063/9000 for further information
  • Sending a message to number 8484 from roaming will be charged at the current price list for the SMS service in zone where the user is located.