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Registration of prepaid numbers in Yettel with numerous benefits

Belgrade, November 14, 2024 – Registration of prepaid numbers for the existing and new customers is obligatory and prescribed by the law of the Republic of Serbia. That is why Yettel has created a simple and fully digital registration process in Yettel application, with many benefits for users. Thus, for example, everyone who registers can participate in the scratch where one of the benefits is a possibility of buying a phone for one dinar.

„We wish to help customers register their prepaid number as soon as possible so that they can continue using it. That is why we have made it possible for them to complete this process intuitively, fully digitally and fast in our application. The identification process is done in several steps, without going to the shop. Customers should only take a photo of their personal identification document, personal identity card or passport, and then their face, which is in line with the remote identification standards. After successful identification they can get one of numerous benefits we have prepared", says Aleksandra Mišić Dodić, Marketing and Digitalisation Director in Yettel..

A scratch is waiting for customers in the application in which they can get one of the benefits such as a possibility of purchasing a phone for one dinar, without contract obligation, with additional internet, SMS messages or minutes for voice traffic.

Under the new Law on Electronic Communications, registration of prepaid customers of all telecommunication operators on the national market will be obligatory from February 10, 2025. All new and existing unregistered prepaid customers have the obligation to register their prepaid number by the specified date, as otherwise will not be able to use their number.

Customers who have registered before October 1, 2018 should repeat the registration of their prepaid number, so that the process is in line with the requirements of new regulations.

All customers who remain unregistered after February 10, 2025 will have a possibility to communicate in the next 90 days only with emergency service numbers or Yettel Contact Centre. After these 90 days expire, all unregistered numbers will be deactivated.