Prepaid registration in Yettel also through eGovernment Portal

As of today, Yettel customers will be able to register their prepaid number also through Electronic identification portal (eID).

Until now customers could simply and completely digitally register their number in Yettel application, and now they have at their disposal one more possibility by which they will protect their unregistered number from deactivation. 

Dr Mihailo Jovanović, Director of IT and eGovernment Office and Goran Vasić, Chief Corporate Affairs Officer at Yettel presented the solution for simple prepaid registration over the Electronic Identification Portal (eID) in Belgrade.

Registration of prepaid numbers for the existing and new users is obligatory and prescribed by the laws of the Republic of Serbia and will be obligatory as of February 10, 2025

Through our application, customers have a possibility to intuitively and in just a couple of clicks register their prepaid number. Now, they have one more option at their disposal, which is also simple, and implies just a few steps and is available thanks to cooperation with IT and eGovernment Office. As the deadline for registration is approaching, we wish to help customers register their prepaid numbers as soon as possible so they can continue to use them without problems”, said Goran Vasić.

“With great pleasure, I can point out that the IT and eGovernment Office is continuing with innovations that make the use of electronic services not only in public administration but also in the economy easier and more efficient. With the cooperation with company Yettel, as of today customers of this telecommunication operator have access to simple online registration of prepaid numbers if they are eCitizens, i.e. if they have a registered account on eGovernment portal (eID). This solution not only saves the customers’ time, but also significantly raises the level of security of and trust in mobile services. Registration of prepaid users represents an important step towards modernisation and increased security in the telecommunication sector, in line with the highest European standards. the IT and eGovernment Office will continue to provide its electronic services to the economy, banking and telecommunication sectors with the aim of further digitalisation in the Republic of Serbia,” said Director Jovanović, adding that with 2.4 million eCitizens on the Portal,  eGovernment is available 24 hours, 7 days a week and 365 days a year, wherever you may be.

All customers who remain unregistered after February 10, 2025, in the following 90 days will be able to communicate only with numbers of emergency services or Yettel Contact Centre. After these 90 days elapse, all unregistered numbers will be deactivated.