ABOUT YETTEL ABOUT US TERMS & CONDITIONS YETTEL APPLICATION TERMS OF USE

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Welcome to the Yettel app! By using the Yettel application (hereinafter the Application) you agree to the Terms of Use (hereinafter the Terms) as well as their future revisions and versions.


The Terms will be updated or modified from time to time and will be posted on Yettel's websites.

The application is the property of Yettel d.o.o., Omladinskih brigada 90, 11070 New Belgrade (hereinafter Yettel).



I Service description


The application is intended for physical and legal postpaid and prepaid users (hereinafter referred to as Users) of Yettel services. The User of the Application is the person who authorized the Yettel application to use the credentials defined when downloading the Application from the respective market (Android, iOS and Windows platforms). After approval, data on the use of Yettel services will be available to the user, they will have an overview of the current account balance (postpaid users) or remaining credit (prepaid users), offers of current Yettel products and services, an overview of listings and other options related to the user account.


The application enables its users to use a personalized application, which provides access to data, documents, information and service offers of the company Yettel, as well as access to the user's personal data. Use is intended solely for non-commercial, personal use and access.


The application will display data for all those numbers, as well as the ability to review the current balance, credit amount (for prepaid numbers), invoices, and other Yettel services to every user who, according to their JMBG, has a contract for multiple postpaid subscriber numbers and registered prepaid numbers. which are visible on the Application for those numbers, the possibility of activating and deactivating the service. If the user does not want to see information for given numbers, it is necessary to contact the service center of the Yettel company in order to disable this option on his numbers.


Yettel reserves the right not to display individual information to the user for the sake of a better user experience and protection of user privacy if through the Application he accesses data from a different number than the one on the device on which the Application is installed.


The service of using the Application itself is not charged, but the use of the Internet infrastructure for downloading the Application from the appropriate market may be charged according to the price list of the Internet access service provider..


The application offers an online bill payment service through the Connect Payment service owned by Yettel Digital. The terms of use of the payment service can be found on the Yettel website. For the purpose of providing proof of payment, Yettel will collect data on the user's email address and transaction ID.


Using the Application

  • The user uses the application and the Internet solely at his own risk. Yettel does not provide any guarantees and does not assume any responsibility for damages that the user suffers when using the service and program package of the Yettel application and the Internet. The Internet is an international computer network that Yettel does not directly control, but is only connected to it, and therefore cannot guarantee the availability of services over which it does not have direct control.
  • By using the content of this Application, the user accepts (I) all risks that may arise from its use, and (II) uses the content of this Application exclusively for personal use and at his own risk.
  • Use of the Application includes access to sensitive data related to user privacy. The user uses this data at his own risk.
  • By using the Application, the user also agrees to the General Terms and Conditions for the provision and use of services in the public mobile telecommunication network Yettel d.o.o. Belgrade.
  • It is the user's responsibility to protect their privacy by using the Application. In this sense, Yettel's recommendation is to protect the Application with a PIN code or a biometric lock enabled in the Application settings.
  • The user undertakes to do everything in his power to ensure that no one but him gets possession of his phone and that no one will view his personalized account on the Application without authorization.
  • Yettel will not bear any responsibility for any damage caused by unauthorized use of the device connected to the Application or unauthorized access to the user's personalized data.
  • The user undertakes not to use the services of the Applications and servers in any way that could jeopardize their normal operation.
  • By using the Application, the user agrees that Yettel can access data on the user's traffic for the purpose of providing more precise information to the user, as well as better adapting the services to that user. The data on the realized traffic will be observed cumulatively.
  • By using the Application, the User has the possibility to place a picture from the gallery of his mobile device on his number located in the device on which the Application is installed, which will not be stored in any location available to Yettel, except on the user's device itself, and as such is only available and visible To the user.
  • Yettel has the right, in case of suspected abuse, to control the "content" that users upload to its servers. Yettel can ensure the immediate removal of content that falls under unacceptable or illegal use of the service.

II Limitation of liability


Yettel fully disclaims all liability (I) that may arise in any way from the use of the Application or is in any way related to the use of this Application, (II) for any actions of the user using or abusing the content of the Application, and for (III) any damage that may be caused to the user or any third party in connection with the use or misuse of the content of the Application.



III Data privacy policy


Yettel undertakes to respect the anonymity and privacy of the users of the Application. Yettel may collect user personal information, such as name, address, phone number or email address, and location only if the user voluntarily provides it to Yettel. Yettel will use the aforementioned data exclusively for the purpose of better insight into the individual needs and requirements of users and their understanding, as well as better provision of all Yettel services to the satisfaction of users. Yettel undertakes not to make the said data available to any third party without the express consent of the user.



IV Copyright


Documents, data, and information published on the Application may not be reproduced, distributed, or in any way used for commercial purposes (without the express consent of Yettel) or in any way that may cause damage to Yettel or any third party. Documents, data and information published on the Application can only be used for the individual needs of the user with respect to all copyright and proprietary rights as well as the rights of third parties.



V Final regulations


Updates and modifications to the Application

Yettel reserves the right to change the content of the Application without specific notification to the user, so it will not be responsible for any possible consequences resulting from such changes.


Jurisdiction

Relations between users and Yettel are regulated by positive regulations of the Republic of Serbia. The court in Belgrade is competent for all mutual disputes that cannot be resolved by agreement.