ABOUT YETTEL ABOUT US CORPORATE RESPONSIBILITY ACTIVITIES AND EVENTS RECERTIFICATION OF THE ENVIRONMENTAL MANAGEMENT SYSTEM ACCORDING TO ISO 14001
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Recertification of the Environmental Management System according to ISO 14001


Belgrade, December 1 - At the external audit conducted by the consulting company SGS, Yettel’s Environmental Management System was recertified for the fourth time under the ISO 14001 standard. The certificate is available HERE.


Protection and improvement of the environment is one of the company's priorities. Yettel wants to build awareness among its employees, customers, and all stakeholders about the possibilities of collective and individual contribution to the preservation of natural resources and energy. Energy efficiency, lowering emission levels of pollutants, effective waste management, proper disposal and recycling, along with the rational use of resources, form an essential part of the company's business operations.


How we contribute to reducing our carbon footprint:


  • We use eco-friendlier work equipment and tools, including vehicles with reduced gas emissions and energy-efficient light bulbs, among others.
  • We have been participating in the “Earth Hour” campaign for 15 years, where on the last Saturday of March, we switch off our advertisements and indoor lighting for one hour across all our retail locations and the headquarters;
  • We use LED lighting in the offices of the administration building;
  • We replaced traditional projectors for laser ones; 
  • We introduced cards to control printer access;
  • We installed thermostats with limited range of temperature oscillations (+/- 2°C).
  • As a 100% green network, we use electricity from renewable energy sources, and 31 of our branches also use electricity obtained from the hydroelectric power plant "Đerdap 1;
  • During the spring and summer months, employees were able to use electric scooters and bicycles as means of transportation.
  • All our new employees undergo environmental training and are introduced to our values ​​through an onboarding workshop. 

Our Contributions to Minimizing Waste Production and Enhancing Recycling

  • Our employees participate in the primary selection of waste at the workplace;
  • By activating the Eco Bonus digital service, customers give consent to recycle, on their behalf, plastic and paper waste produced by an average resident of Serbia. So far, 360,797 kg of plastic and 172,557 kg of paper/cardboard have been recycled on behalf of customers;
  • Since April 2021, we have collected and recycled more than 612,000 devices, i.e. more than 55 tons of electronic and electrical waste through the mobile device recycling program. Our goal is to recycle one million devices by 2025;
  • We provide our customers with the option of electronic billing over traditional paper bills. With 72% of our individual customers choosing electronic bills, we have theoretically saved over 11,000 trees together.
  • Our employees have made significant contributions by collecting and recycling 931 kg of plastic caps for the 'Cap for Handicap' initiative, cigarette packs for the 'Our House' Association, and various electronic and electrical waste during Yettel's E-Waste Recycling Day;
  • We have discontinued the use of plastic cups. As a result, we use ceramic mugs and glass cups are in our HQ and regional centers, and paper cups in our retail channel. With this action, we prevented over 24,000 cups from becoming plastic waste.
  • We replaced plastic bags in retail shops with paper ones more than ten years ago.


The environmental protection policy is available HERE.